Planting

Leta H.

Our front yard had deteriorated badly in recent years due to the drought and deer population. Our terraced yard had been held in place by ivy that was dead and the hillside was starting to erode. Brian from Picture Build met with me to discuss our options. Drought and deer tolerant plants were a must for us, as well as some way to hold the slopes in place. We had met with other landscaping companies before, but Brian made new suggestions that appealed to us (e.g. a granite rock wall where we couldn't build a retaining wall due to utilities easement, among other things). We decided to move forward.The next step was meeting with the design team from Remarkable Gardens. The ladies were very nice to work with and produced a design that we were very happy with. Brian then provided a budget and plan that fit nicely into our expectations. The Picture Build crew were all courteous and professional as the project moved into the execution phase. I'm home during the day, so I was present for most of the work and tended to ask a fair amount of questions. The crew were always willing to talk with me and never made me feel that I was being intrusive. We did have some change orders along the way - some expected, some at our request, and some unexpected but not considered by us to be unreasonable. There was a point near the end of the project when we were not clear on the status of some loose ends. I called Brian to discuss these issues and within 24 hours it all had been addressed. My impression of Brian is that a top priority was our satisfaction of the outcome of our project. Also, about a week after the project completion, the irrigation system malfunctioned. We contacted the project manager, Brandon, who sent out a crew to fix the problem (caused by the high water pressure we have). They installed pressure valves and it's worked perfectly since.We are so pleased with the final results. We get so many compliments. I wouldn't hesitate to use Picture Build again and would recommend them highly to anyone.Description of work:A near-complete makeover of our terraced front yard, including: design, demolition & grading, hardscaping (new retaining walls and pilasters, brick stairway repairs, new small paver pad, new granite rock wall), irrigation upgrade, lighting, and plant installation.

Glendale, Los Angeles, CA